Other FAQs

Listing Team posted this on Aug 25, 2016

How do I create a free RDX account?

Click on the “Login” link on the top right corner of our main page. Then click “CREATE ACCOUNT”. A form will open which you will have to fill up. Once you have finished completing the form, click on the “SUBMIT” button and your account will be created.

How do I sign up to receive RDX emails?

When you create your account, you’ll be prompted to enter your email address if you wish to receive emails from RDX about the latest news and promotions.

How do I unsubscribe from promotional emails?

If you wish to unsubscribe from promotional emails, please go to the bottom of the message and click “Unsubscribe” button. You’ll be removed from the emailing list.

How can I use Wishlist on my RDX account?

You can build a Wishlist on RDX e-store by clicking the “Add to Wishlist” icon if you plan to buy an item later. After you’ve purchased the item, it will be removed from your wishlist automatically.

How can I use the gift certificates on rdxsports.com?

Gift certificates can be redeemed online at rdxsports.com. Gift certificate may be exchanged for items of a higher price than the value stored on the certificate on payment of the difference. If you do not spend the entire balance on the Gift certificate the remaining balance will be stored. No cash change will be given.

What are rdxsports.com browser requirements?

Some browser issues may be caused by the browser itself. For optimal viewing and security we recommend that you keep your browser up to date and use either Mozilla Firefox or Google Chrome with cookies and Java Script enabled.

What are the password reset instructions?

Click on “Forgot your Password” and enter your email address. You will be sent a password reset link at the specified email address. Please check your spam/junk folder if not received in your inbox.

What are the RDX Apps?

We’re going to introduce an Android application for Trade Account holders with RDX where they will be able to place their orders and check the statuses. Stay Tuned!

On what products discount or coupon codes are applocable?

All our offers, coupon codes excludes Heavy items, Sale items, Gift Cards, Custom Orders. Offer cannot be applied to previously placed orders. Offer cannot be combined with other offers. Not valid on wholesale or bulk orders. We reserve the right to limit quantities and/or reject any orders based on stock on hand or other circumstances. Any promotional offer may be modified or terminated at any time without notice. Offers not valid on cancelled or out of stock merchandise. Heavy and oversized items will require additional shipping. The customer will be contacted once an order is placed with a heavy or oversized item with an exact shipping quote.

How do I send a picture to RDX?

If you are wearing RDX products in the picture, please send it on any of RDX Social Media Platforms.

​Who to contact for my school project about RDX?

Please send your detailed project subject, University name and other details at partners@rdxsports.com.

Categories: Knowledge Base